Maison symphonique de Montréal

Access and Navigation

Main Entrance

• Access to Maison symphonique is through the main entrance of Place des Arts.
• The pathway leading to the entrance is level and has a clear width greater than 1.1 m.
• The entrance door provides a clear opening of more than 80 cm.
• No automatic door opener is available.
• The glass entrance door does not have contrasting markings.

Interior Circulation

• Some circulation routes include two or more steps.
• Corridors provide a clear width of more than 92 cm.
• All five floors are accessible.
• The elevator measures more than 80 cm × 1.5 m and includes visual floor indicators.
• Staff manage elevator access and prioritize guests with reduced mobility.

Box Office

• Counter height: 95 cm.
• No knee clearance beneath the counter.
• A manoeuvring area greater than 1.5 m × 1.5 m is available in front of the counter.

Coat Check

The ground-floor coat check is not accessible. It is located at the top of six steps, and its 92 cm-high counter does not provide knee clearance.

Multi-Stall Washrooms

• Women's and men's washrooms are accessed via a corridor with a clear width greater than 1.1 m.
• Entrance doors provide a clear opening greater than 80 cm.
• Sink height ranges from 68.5 cm to 86.5 cm.
• Knee clearance beneath the sink exceeds 68.5 cm.
• The accessible stall provides a manoeuvring area of more than 1.2 m × 1.2 m inside and in front of the door.
• Up to 1.5 m × 1.5 m of manoeuvring space is available in front of the stall door.
• The stall door provides a clear opening of more than 80 cm and swings inward.
• Side transfer space exceeds 87.5 cm.
• Horizontal grab bars are installed to the right and behind the toilet at a height of 84–92 cm.
• The balcony washroom is accessed by a wooden ramp with a 6% slope, a width of 97 cm, and handrails positioned at a height of 92 cm.
• The women's washroom in the Dress Circle offers an 84 cm transfer space.

Performance Hall

• The venue spans five levels.
• Interior entrance doors provide a clear opening greater than 80 cm.
• Some sections of the hall remain inaccessible.
• Most circulation corridors provide a clear width greater than 92 cm.
• A manoeuvring area of at least 1.5 m in diameter is available.
• Fifty wheelchair spaces are available, each with an adjacent seat for a companion.
• Accessible seating is located at the front, rear and sides of the hall.

Orchestra Level

• Access is via a long 8% slope, including a carpeted ramp section with a 9% slope and a width of 88 cm.
• 14 accessible spaces are located at the rear.
• 8 accessible spaces are located at the front.
• 2 accessible spaces are located beside the boxes.

Mezzanine

• Access is via three steps or a wooden ramp with a 9% slope.
• 4 accessible spaces are located at the rear.

Dress Circle

• Access is via a gentle carpeted ramp with a 4% slope.
• 4 accessible spaces are located at the rear.

Balcony

No accessible seating is available in the balcony.

Assistive Listening

• The "Listen Everywhere" system is available. Visitors must bring their own headphones.
• An FM listening system is also available, with headphones provided on site.