FAQ
Box Office
Where can I buy tickets for the Festival?
Tickets are available on the MUTEK website via the Weezevent platform.
Tickets
Passes and tickets are also sold during the Festival at partner venues and at the Central Box Office (Le Réfectoire Hall, Pavillon esplanade Tranquille, 2nd floor). Opening hours: coming soon.
Tickets
Passes and tickets are also sold during the Festival at partner venues and at the Central Box Office (Le Réfectoire Hall, Pavillon esplanade Tranquille, 2nd floor). Opening hours: coming soon.
What types of tickets are available?
Festival Passport
Weekend Pass
Friday Pass
Saturday Pass
Individual Tickets
Festival + Forum Combo Passport
Forum Passport
Forum Day Pass
Capacity for events may be limited for passport and pass holders, and access is granted on a first-come, first-served basis.
Weekend Pass
Friday Pass
Saturday Pass
Individual Tickets
Festival + Forum Combo Passport
Forum Passport
Forum Day Pass
Capacity for events may be limited for passport and pass holders, and access is granted on a first-come, first-served basis.
Are tickets refundable?
You can exchange your passes and passports on our partner platform TicketSwap. Tickets, passes, and passports are non-refundable, except in the event of cancellation.
How can I retrieve my pass or passport?
Passport and pass holders will be informed by email as the event approaches.
How can I make purchases at the central Box Office?
Purchases can only be made by card. NO cash will be accepted.
Are there any free events?
Yes: the Expérience stage and the Village Numérique (a digital art installation trail) are free to access in the Quartier des Spectacles.
Which events can I access with my ticket?
• Festival Passport: access to all regular Festival events from Tuesday, August 25 to Sunday, August 30, 2026, including Piknic Électronik #13.
• Weekend Pass: access to all regular Festival events from Friday, August 28 to Sunday, August 30, 2026, including Piknic Électronik #13.
• Friday Pass: access to all regular Festival events on Friday, August 28, 2026.
• Saturday Pass: access to all regular Festival events on Saturday, August 29, 2026.
• Festival + Forum Passport: access to all regular Festival events from Tuesday, August 25 to Sunday, August 30, as well as regular Forum activities from Wednesday, August 26 to Friday, August 28, 2026.
Note: Capacity may be limited for pass holders, on a first-come, first-served basis.
• Weekend Pass: access to all regular Festival events from Friday, August 28 to Sunday, August 30, 2026, including Piknic Électronik #13.
• Friday Pass: access to all regular Festival events on Friday, August 28, 2026.
• Saturday Pass: access to all regular Festival events on Saturday, August 29, 2026.
• Festival + Forum Passport: access to all regular Festival events from Tuesday, August 25 to Sunday, August 30, as well as regular Forum activities from Wednesday, August 26 to Friday, August 28, 2026.
Note: Capacity may be limited for pass holders, on a first-come, first-served basis.
Programming and Artists
Where can I find MUTEK Montréal's full programming?
Visit our Artists page.
How can I find schedules and performance venues?
Visit our Schedule page.
What are the different series and types of performances?
5 series: X/Visions, Métropolis, Nocturne, Play, and Expérience. Associated event: Piknic Électronik #13
All MUTEK series events are open to attendees under 18, except the Nocturne series.
All MUTEK series events are open to attendees under 18, except the Nocturne series.
Are there workshops, conferences, or exhibitions during the Festival?
MUTEK Forum hosts conferences, panels, presentations, and workshops from August 26 to 28. More information is available on the dedicated MUTEK Forum website.
The Village Numérique (free) features original digital art installations, accessible from August 20 to September 3.
The Village Numérique (free) features original digital art installations, accessible from August 20 to September 3.
What happens if an artist cancels their performance?
All performances may be modified or cancelled without notice. NO refunds will be issued.
Access and Logistics
Where do MUTEK Montréal events take place?
The MUTEK Montréal Festival takes place in Montréal’s Quartier des spectacles.
What transportation options are available? Are there accommodation recommendations?
Visit our Travelling to Montréal page.
Are festival venues accessible to people with reduced mobility?
Yes! Visit our Venues page. For more information, go to the Accessibility page.
What are the guidelines regarding photography and recording during the Festival?
Cameras and camcorders are not permitted in festival spaces. For media accreditation: tgiboudeaux@mutek.org.
Limit phone use and respect the artists. No photographing participants without their permission.
Limit phone use and respect the artists. No photographing participants without their permission.
Security
What are the code of conduct and anti-harassment policies?
Zero tolerance for harassment (verbal, physical, or online). MUTEK celebrates diversity and inclusion. Any incident must be reported immediately to a staff member or GRIP. The anonymity of reporting individuals will be respected whenever possible.
See the Accessibility page.
See the Accessibility page.
I witnessed harassment or abuse during the Festival. Who can I talk to?
Look for the GRIP booth (purple T-shirts) on site. Their SPOTLIGHT service intervenes in cases of violence or harassment: 514-269-8905 (call/text).
Other resources:
• Sexual & gender diversity support: 1-888-505-1010
• Sexual violence support hotline (24/7): 1-888-933-9007
An online complaint form is available on the website.
Other resources:
• Sexual & gender diversity support: 1-888-505-1010
• Sexual violence support hotline (24/7): 1-888-933-9007
An online complaint form is available on the website.
What items are prohibited on Festival premises?
• Sharp objects, knives, aerosols, pepper spray
• Banners/flags/signs obstructing views
• Outside drinks, food, and alcohol
• Cameras, video cameras, and audio recorders without authorization
• Noise-making objects (bells, horns, etc.)
• Laser pointers
• Illegal products or substances
Bag checks, searches, or metal detectors may be used depending on the circumstances.
• Banners/flags/signs obstructing views
• Outside drinks, food, and alcohol
• Cameras, video cameras, and audio recorders without authorization
• Noise-making objects (bells, horns, etc.)
• Laser pointers
• Illegal products or substances
Bag checks, searches, or metal detectors may be used depending on the circumstances.
Technology, Connectivity & Community
Is there a Festival app I can download?
Yes, the FEST app is available for download.
Do Festival venues have Wi-Fi access?
Montréal’s public Wi-Fi network is available in the Quartier des spectacles spaces. Some venues also provide public Wi-Fi access.
Who are MUTEK Montréal's partners?
Visit our Partners page.
How can I contact the MUTEK Montréal team for questions or concerns?
For any inquiries, please contact info@mutek.org
How can I stay informed about updates and announcements during the Festival?
Keeping a Clean and Safe Environment
While having an incredible time at MUTEK is a top priority, let's also respect the environment, fellow festivalgoers, and staff. By following these simple guidelines, we can all contribute to a fantastic and enjoyable experience for everyone:
Waste Management
Help us keep Festival venues clean by recycling, composting, or properly disposing of waste. Let's keep our environment waste-free! Our team will be there to assist.
Respectful Interactions
Kindness makes all the difference. Be courteous to our dedicated staff, volunteers, and fellow participants.
Protect the Venues
MUTEK's site is a shared space. As you enter and exit, leave it in the same condition you found it. Signs, banners, and artworks are part of the experience, so please refrain from removing or damaging them.
Appreciate Art
Our Festival site showcases unique artworks. While they may be intriguing, resist the urge to touch or move them. Let's appreciate and respect the creative expressions around us.
